• St Mary
  Medical Center
• Cystic Fibrosis
• CHS/SJMC Buffalo Hospital ER Marketing
• SJMC Service Line Marketing
• Heart Aware Early Detection Marketing
• St Francis Nurse Recruitment
• Cystic Fibrosis Database Marketing
• Advanced Radiology Imaging Marketing System

CHS Healthcare Buffalo

The Challenge

Consumers are frustrated with how they are treated in hospital-based ER's. Wait times, limited communication, redundancy in gathering information gathering all lead to a less than ideal patient experience. Furthermore client's reputation lacked awareness and preference in the marketplace.

The Solution

The campaign was designed to communicate a reinvented way of treating patients in the new ER. "ER treatment the way it ought to be!"

The Results

Grew ER visits by 10% in first six months and 400+ incremental admissions through the ED